Agile Defense is proud to announce that its IT Service Management System applicable to its provision of IT services has been assessed and approved as ISO/IEC 20000-1:2011, the international standard for IT service management. Through its IT Service Management System, Agile Defense has established knowledge and excellence in applying the standard as exemplified through its certification. For more information on how to transform your IT business operations through the implementation of an IT Service Management System, please contact us at